Spend more time caring and less time on paperwork.
Hesvara is built around five modules that work as one. Everything you capture in CaseFile and Care Log strengthens what AI Insights surfaces, and what Watchtower and CaseMaker can do. Here's what each module looks like in your day.
Welcome back, sarah.chen
Here's what needs your attention for Margaret Eleanor Chen's care today.
What this looks like in your day
Five real moments where the modules come together.
It's 9pm. The school just emailed about an accommodation review. You know there's been fatigue documented somewhere. But where?
Search across years of scattered records
You type a question in plain language. CaseFile searches every document you've ever uploaded, not just file names but the actual content inside them. Three years of scattered paperwork, one search bar.
Thursday's appointment is in two days. You can feel the familiar anxiety. What were you supposed to ask? What's changed since last time?
Walk into every appointment prepared
CaseMaker pulls together a one-page prep document from your Care Log entries, current medications, and Watchtower reminders. You review it in two minutes. You walk in knowing exactly what to discuss.
You uploaded a Medicare denial letter yesterday. You haven't looked at it closely yet. But Hesvara has.
Deadlines surface themselves
AI Insights reads every document as it arrives, extracting dates, deadlines, and authorization windows. Those dates flow into Watchtower automatically. You didn't set a reminder. The document set one for you.
Your brother keeps asking "what did the doctor say?" You keep texting him PDFs he never opens.
Siblings share one care record
Invite your brother to Mom's CaseFile. He logs in, sees the same documents, the same Watchtower timeline, the same Care Log entries. When you log a note, he sees it. When he uploads a form, you see it. No more relay texting.
Your son's IEP review is next week. Your mother's Medicare renewal is due the same month. Two completely different systems, one exhausted you.
Manage care across generations
Switch between CaseFiles within the same account. Your child's school records in one, your parent's insurance files in another. Each has its own Watchtower timeline, its own Care Log, its own CaseMaker drafts. The workflow is the same. The people are different.
Everything in one secure place
Documents land in CaseFile. Daily notes land in Care Log. Both are encrypted in transit and at rest, organized by the categories you actually use, and ready when the next conversation happens.
Every record, sorted by the categories you actually use.
Forward documents by email, drag them into the browser, or snap a photo from your phone. CaseFile sorts them into the categories that show up in real caregiver paperwork, and processes each file for searchable text and key dates.
- Categories: Medical Records, Insurance/EOBs, IEP/504 Plans, Legal Documents, School Records, Therapy Notes, Other
- Drop PDFs, images, or Word docs up to 10MB
- Auto-tagged "Processed" once OCR finishes, "AI Processed" once insights are extracted
- Searchable across every document by name, content, or date
- Encrypted in transit and at rest, visible only to the caregivers you authorize
Margaret Eleanor Chen
10 documents · Updated today · 3 care team members UploadA simple, tagged log of the small moments that matter.
Care Log is for the things that wouldn't fit in a document: conversations, observations, behaviors, medications given. One entry at a time, optionally tagged, automatically dated. Over weeks and months, the entries become evidence.
- One-tap entry from any screen, with no required fields beyond what happened
- Optional tags: Medical, School, Insurance, Admin, Behavior, Medication
- Up to 10,000 characters per entry, searchable across the entire log
- Voice-to-text capture (coming soon) for quick logging in the car or at appointments
- Entries feed AI Insights, which surfaces patterns over time
New Care Log Entry
Quiet analysis surfaces what matters
AI Insights doesn't live in its own tab. It runs behind every module, reading documents and notes as they arrive, then surfacing the right information in the right place, without ever asking the caregiver to "use the AI."
The work that happens between upload and alert.
When CaseFile finishes processing a document, AI Insights reads it for structure: dates, deadlines, dollar amounts, authorization codes, medical events. Those structured details flow into Watchtower as alerts, into CaseMaker as sources, and into the search bar as findable facts.
- Reads: PDFs, scanned images, forms, denial letters, EOBs, IEPs
- Extracts: appeal deadlines, renewal dates, authorization codes, visit numbers, prescription changes
- Surfaces patterns: across Care Log entries, including sleep changes, behavior shifts, and medication concerns
- Flags inconsistencies: medication changes that weren't logged, conflicting authorizations
- Stays inside your data: each insight is tied to a specific source document or note you can review
60 days from notice · May 18
Home health PT, visits 14–20
Neurology consult · PT notes
Reminders arrive on time. Drafts appear on request.
Watchtower watches in the background. CaseMaker waits to be asked. Together, they turn captured-and-understood information into the two things a caregiver actually needs: a heads-up before something matters, and a draft of the paperwork that has to go out.
Every deadline, before it's an emergency.
Watchtower pulls every appeal window, renewal date, authorization expiration, and appointment into one timeline. Items color themselves by urgency. Categories tell you which life-area the deadline belongs to. Nothing arrives on you by surprise.
- Auto-extracted from documents in CaseFile by AI Insights
- Grouped: Due Soon, Upcoming, Completed
- Categorized: Medical, Appeal, Insurance, School, Benefits, Admin
- Color-coded urgency: red (this week), amber (this month), green (later)
- Manual entries supported for anything that didn't come from a document
Watchtower
+ Add DeadlineThe paperwork, drafted from your file.
CaseMaker turns the documents in CaseFile and the entries in Care Log into the advocacy paperwork a caregiver would otherwise stay up late writing. Pick from common document types, upload a blank form to auto-fill, or describe a custom document. Each draft pulls only from the sources you select.
- Insurance: Appeal Letter, Prior Authorization Request
- Education: IEP Parent Input Letter, IEP Accommodation Request
- Benefits: SSI/SSDI Application Narrative, Medicaid Application/Renewal
- Medical: Provider Coordination Letter, Medical Records Request, Appointment Prep
- Form fill: upload any blank form (Medicaid renewal, school enrollment, insurance claim) and CaseMaker auto-fills it from your CaseFile data
- Custom drafts: describe what you need, and CaseMaker drafts a new document grounded in the sources you select
What type of document do you need?
Select the document type that best matches your needs
The stronger your CaseFile, the sharper everything else.
Hesvara's power comes from the records you keep. Every document you forward into CaseFile and every entry you make in Care Log strengthens what Watchtower can flag and what CaseMaker can draft. AI Insights is the connective layer reading what arrives and surfacing what matters.
CaseFile and Care Log capture the details
Safely store records in your healthcare-grade CaseFile, and capture observations, behaviors, and daily notes through Care Log. Search across the whole record to surface past incidents and histories when you need them.
CaseMaker and Watchtower turn history into supported next steps
Using the records in your CaseFile and Care Log, Watchtower tracks and flags critical dates and reminders. CaseMaker searches your documents and logs for relevant evidence to generate grounded appeals, letters, and applications.
AI Insights connects them all
AI Insights reads every new document and note as it arrives, extracting dates that flow into Watchtower and structured content that fuels CaseMaker. Without it, you'd have folders. With it, you have a working casefile.
See it in your own paperwork.
Walk through a fully-populated demo workspace, or join the beta with your own CaseFile and bring the modules together around the people you're actually caring for.